Email is where
work begins.
OneMail brings mailboxes, company knowledge, people and AI workflows into one workspace — so incoming messages can become owned, informed and accountable work.
- Connected email
- Company knowledge
- Human review
- Controlled action
Customer disputes the 15% uplift on line 3. Contract clause 4.2 permits annual indexation; the notice was sent 42 days late.
- MSA-2024-Acme.pdf · clause 4.2
- Thread · 6 messages
- Order details · ERP (approved connection)
- Draft replyready
- Credit note adjustmentneeds approval
- Finance sign-offpending
Every request has a human context.
When requests move between people, context can get lost. OneMail is designed to help teams preserve what was asked, what was promised and who owns the next step — and keep the conversation connected to the people doing the work.
One workspace. The whole request.
An AI-assisted enterprise email and work-management platform for organizations where customer, supplier and employee requests need several people or systems to resolve.
Bring authorized mailboxes, conversations and attachments into a shared working context, including Microsoft 365 and Exchange integration.
Classify, summarize and translate messages. Extract key information and prepare replies that people can review and improve.
Search permitted documents and correspondence. Prepare answers that can be traced back to their supporting sources.
Manage queues, assign responsibility, request missing information and move a request through review to resolution.
Manage approved multilingual templates and prepare branded response documents for repeatable communications.
Configure reusable agents and workflows in Agent Studio, with review steps, run history and controls to stop execution.
Use LLM Studio and the Integrations Hub to manage approved AI models and business-tool connections within granted permissions.
Review processing activity, audit records and available analytics to understand the work and investigate exceptions.
Less time reconstructing the conversation. More clarity about what should happen next.
AI prepares. Your business decides.
Connect understanding to action through explicit workflows. Keep the evidence, the responsible people and the required approvals in view.
- 01Receive
A message arrives in an authorized mailbox.
- 02Understand
Identify the request and the information it contains.
- 03Gather
Bring in permitted knowledge and relevant context.
- 04Prepare
Propose a reply, an owner or a next action.
- 05Review
Apply policy and obtain approval where required.
- 06Record
Track the outcome and retain the action history.
Use agents and workflows to prepare work within defined limits.
- Configure and test before activation
- Review consequential actions
- Trace runs and investigate failures
- Stop execution when needed
Different teams. A shared way forward.
Twelve potential business applications, built around the messages teams already receive. Configure each workflow around its owners, sources and approval needs.
Gather the thread and relevant policy, prepare a reviewed response and route exceptions to the right person.
Clarify requirements, gather approved product information and coordinate the people preparing a quotation.
Summarize commitments and coordinate updates. Approved connections can bring order details into the conversation.
Assemble terms, correspondence and documents for finance review. Keep any adjustment subject to approval.
Coordinate delivery questions, missing documents and follow-up between operations and customer service.
Prepare policy guidance from permitted sources and coordinate onboarding requests with the responsible teams.
Triage access and repair requests, gather missing details and route work for authorized action.
Gather relevant correspondence and documents so the responsible specialist can review the issue in context.
Extract submission requirements, surface open questions and coordinate specialist contributions before approval.
Prepare guidance from approved operating policies and route local exceptions to the appropriate regional owner.
Summarize open conversations, commitments and next steps so the incoming colleague can continue with context.
Propose related complaints for human investigation and assemble evidence, without assuming a confirmed product fault.
Illustrative applications, not preconfigured solutions or customer outcome claims. External actions depend on available, approved integrations and the permissions granted to each workflow.
Your organization. Your boundaries.
OneMail is designed for an independently operated enterprise installation. Define who can access information, which AI services may process it and what actions require approval.
- One enterprise-controlled installation.
- Deployment and data-residency boundary.
- Explicit governance and access scopes.
- People and agents receive defined permissions.
Access to a workspace does not grant access to every document or mailbox.
Approve the models, tools and uses appropriate to each organizational scope.
Bind approvals to the proposed work and retain a record of what ran.
Availability is scoped to the customer installation. Capabilities, connectors, deployment and live-provider operation require validation; the screens shown are genuine application captures from an initial setup environment. No production certification or measured customer results are implied.
See what changes in your own operation.
Choose one shared mailbox. Walk a real request from arrival to resolution, including the difficult handoff or exception. Bring these questions to your demo: Where does the request lose context today? Who must review the proposed response? Which systems and sources are needed? What would a better outcome look like?
- 01Map the current work
- 02Define boundaries
- 03Measure the difference