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Customer data is retained for 7 years from the last interaction, as required by our Data Retention Policy. For active customers we retain data for the full duration of the account relationship.
- Data Retention Policy98%
- Privacy Policy v2.294%
- Security Classification91%
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- Data Retention Policy.pdf98%
- Privacy Policy v2.294%
- Security & Compliance Standard91%
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What are our data retention obligations for Germany?
Under GDPR and our Data Retention Policy, customer records are held for 7 years then anonymised…
Which API version should we standardise on?
We recommend migrating to API v2.3. It includes performance improvements, fixes for known issues, and a backward-compatible path…
How much paid parental leave do we offer?
Employees are eligible for 26 weeks of paid parental leave. Policy applies to all permanent employees across three regions…
How do we handle a suspected credential leak?
3 services are still using deprecated secret patterns. Rotate credentials, revoke tokens and run an audit against the incident runbook…
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